If your business includes shipping physical items (e.g., welcome kits, printed contracts, merchandise), include a shipping policy. If not, you can adapt this to “delivery of documents/contract materials.”

1. Method & Carriers

We ship via trusted carriers (e.g., USPS, UPS, FedEx, etc.).
 Delivery time depends on the carrier and destination.

2. Processing Time

We typically process and ship orders/contract documents within 1–3 business days (excluding weekends & holidays).

3. Shipping Costs

Shipping fees will be calculated at checkout based on weight, dimensions, and destination.
 In some cases, we may offer free shipping for documents or promotional kits.

4. Delivery Timeframes

Estimated delivery times (after processing) might be:

  • Standard: 3–7 business days
  • Expedited: 1–3 business days (extra fee)

These are estimates; delays can occur due to carrier, weather, or customs.

5. Tracking & Confirmation

Once shipped, we will provide you with tracking information (if available).
 You are responsible for ensuring the delivery address is correct.

6. Lost or Damaged Shipments

  • If a shipment is lost or damaged in transit, contact us at [contact email] immediately.
  • We will assist in filing claims with carriers and may replace or resend materials at our discretion.

7. International Shipping (if applicable)

  • Customs duties, import taxes, or fees are the responsibility of the recipient.

International shipping times vary widely and may involve delays beyond our control.